Reviews For Sport Clips Haircuts of Brazos Town Center- Rosenberg

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5 rating

Ava is the best!

4 rating

Good customer service with cheerful, skilled workers.

1 rating

I used to go here all the time and had one particular stylist that I liked, so continued go back. She had finally moved on to bigger and better things so I quit going there due to the unprofessionalism of the other stylist. I decided to try them again hoping my luck would be different well it Definitely was NOT!!!! I went in on Christmas Eve this past year figuring it would be busy so the wait wasn't a bother. But I was never greeted when I came in. I waited my 45 mins for the first available. When it was turn in line, my name got called and I approached the counter. Never was I greeted, in fact I had to extend my hand for a greeting. Like I said I was never greeted but I think the stylist name was ana. I got my haircut, which was uncomfortable because it felt like her clippers were either dull or she was in such a hurry to finish they she basically pulled my hair. When done she offered a wash. I responded sure. Went back got a wash and came back to her station and she did a few last minute touch ups. Got finished and to go pay and I was charged $24 for an MVP which I never got. I am not a confrontational person I let actions speak for them self. So I paid and I also tipped. But left very upset and unsatisfied. Like I said before, I thought I would give them another chance, but after this experience I will NEVER go back. Thanks for nothing, a concerned client.

Reply from Sport Clips Haircuts of Brazos Town Center- Rosenberg:
On behalf of our SportClips Team and store at Brazos Town Center, we would like to extend our deepest apology to you. Our goal is to give you a championship haircut experience and I can see that you had concerns of this SportClips Location. I want to apologize to you again for not getting the MVP Service that you paid for and everything else. If there is anything I can do to rectify this situation, please contact me at SportClips 832-595-0222. Again we apologize for any inconvenience this may have caused you-Sincerely, Sharwanda-Manager

Rated 4.2 out of 5.0 based on 16 Client reviews

5
carl s. | January 18, 2019 Google

"Ava is the best!"

4
David M. | January 7, 2019 Google

"Good customer service with cheerful, skilled workers."

1
Mike D. | December 27, 2018 Stylist

"I used to go here all the time and had one particular stylist that I liked, so continued go back. Sh"

5
Jesus V. | November 24, 2018 Overall Experience

"First time going and Melissa was my stylist and she did a Great job on my haircut and she was very f"

5
Randy H. | June 25, 2018 Stylist

"I have going to this location every since it opened the staff are always consistent, friendly and h"

5
MICHAEL P. | April 4, 2018 Overall Experience

"MOVED BACK TO AREA. NIKKI DID MY FIRST HAIRCUT, THEN...DUE TO AVAILABILITY...NICOLETTE DID MY NEXT T"

5
Brandi V. | April 3, 2018 Haircut

"I brought my son in to get a hair cut. It was our first time at a sports clips. Sara was the one to"

5
Mary D. | April 3, 2018 Haircut

"Shawanda is the only stylist I allow to cut my fro. She is always friendly and professional. She doe"

5
Dylan G. | April 3, 2018 Stylist

"Shawanda is the best. Very patient. Professional stylist."

5
Jalissa S. | April 3, 2018 Stylist

"Jeanette is the best💗 Very Professional, Patient, and talented stylist. She has been cutting my son"