Third Party Reviews Reviews For Sport Clips Haircuts of Brazos Town Center- Rosenberg

Ava was really good and got me cleaned up for my wedding

Nice staff, good deals

I made a appointment with Jeanette through the Sport Clips app. My appointment time was 3:11 pm and arrived at 3?0 pm. Jeanette had someone in the chair and was just finishing up. Of course they have to clean up and maybe even take a break in between and I am okay with that. Now the time is 3:50 pm and still waiting. Why even make an appointment if you are waiting more than 40 minutes, could have just walked in and had no expectations. After walking out someone from the store called and asked if I wanted a different stylist and be comped. I declined due to lack of professionalism. I had previously used Jeanette twice before and she is a great stylist and thought I had found someone I would keep going to but unfortunately this was the end result. It is too bad customer service barely exists any more on top of that I was prepared to pay 40.00 for a 17 or 18.00 dollar haircut. They need to realize these haircut places are a dime a dozen and especially in these times customer service is everything!